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Praise for MANAGING THE NEW CUSTOMER RELATIONSHIP Gordon delivers an impressive synthesis of the newest methods for engaging customers in relationships that last. No organization today can succeed without the mastery of customer relationship management strategy fundamentals.
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Praise for MANAGING THE NEW CUSTOMER RELATIONSHIP Gordon delivers an impressive synthesis of the newest methods for engaging customers in relationships that last. No organization today can succeed without the mastery of customer relationship management strategy fundamentals.
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- Wydawnictwo: John Wiley & Sons Inc
- Kod:
- Rok wydania: 2013
- Język: Angielski
- Oprawa: Twarda
- Liczba stron: 352
- Szerokość opakowania: 23 cm
- Wysokość opakowania: 16.2 cm
- Głębokość opakowania: 3.1 cm
- Waga: 674 g
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