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IT Service Management (ITSM) is an imperative part of achieving business maturity, but has long been thought of only in technical terms, and not as part of a larger whole. In this exciting new take on ITSM, leading expert Beverly Weed-Schertzer positions ITSM at the heart of company strategy to...
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IT Service Management (ITSM) is an imperative part of achieving business maturity, but has long been thought of only in technical terms, and not as part of a larger whole. In this exciting new take on ITSM, leading expert Beverly Weed-Schertzer positions ITSM at the heart of company strategy to build a layered operating model.
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- Wydawnictwo: Emerald Publishing Limited
- Kod:
- Rok wydania: 2019
- Język: Angielski
- Oprawa: Broszurowa/paperback
- Liczba stron: 200
- Szerokość opakowania: 19.7 cm
- Wysokość opakowania: 12.9 cm
- Głębokość opakowania: 2.8 cm
- Waga: 224 g
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