... Preface ... 15

... What This Book Covers ... 15

1 ... Introduction ... 17

1.1 ... Sales and Distribution at a Glance ... 18

1.2 ... Sales and Distribution Process ... 18

1.3 ... SAP ERP Sales and Distribution ... 22

1.4 ... SAP ERP Sales and Distribution Organizational Structures ... 36

1.5 ... Summary ... 44

2 ... Master Data ... 45

2.1 ... Importance of Master Data ... 45

2.2 ... Business Partners ... 46

2.3 ... Products ... 58

2.4 ... Pricing and Conditions ... 72

2.5 ... Output Conditions ... 82

2.6 ... Agreements ... 89

2.7 ... Other Useful Master Data ... 94

2.8 ... Summary ... 105

3 ... Sales ... 107

3.1 ... Sales Document Components ... 107

3.2 ... Inquiry and Quotation ... 116

3.3 ... Sales Order ... 124

3.4 ... Scheduling Agreements ... 139

3.5 ... Contracts ... 142

3.6 ... Backorders ... 144

3.7 ... SAP Credit Management ... 152

3.8 ... Foreign Trade ... 159

3.9 ... Global Trade ... 167

3.10 ... Returns ... 175

3.11 ... Special Processes in Sales ... 180

3.12 ... Sales Output Processing ... 219

3.13 ... Summary ... 223

4 ... Shipping and Transportation ... 225

4.1 ... Shipping and Transportation Overview ... 226

4.2 ... Outbound Delivery ... 227

4.3 ... Picking ... 236

4.4 ... Packing ... 250

4.5 ... Shipment ... 253

4.6 ... Shipment Cost Document ... 260

4.7 ... Goods Issue ... 266

4.8 ... Proof of Delivery ... 269

4.9 ... Customer Returns ... 271

4.10 ... Shipping and Transportation Output Processing ... 276

4.11 ... Summary ... 282

5 ... Billing ... 283

5.1 ... Billing Types ... 283

5.2 ... Billing Relevance ... 287

5.3 ... Billing Processing ... 290

5.4 ... Invoice List ... 296

5.5 ... Rebates Processing ... 301

5.6 ... Other Billing Processes ... 307

5.7 ... Integration with SAP ERP Financial Accounting ... 320

5.8 ... SAP Convergent Invoicing ... 327

5.9 ... Billing Output Processing ... 329

5.10 ... Summary ... 335

6 ... Reporting ... 337

6.1 ... Master Data ... 337

6.2 ... Sales ... 350

6.3 ... SAP Credit Management ... 386

6.4 ... Logistics ... 393

6.5 ... Billing ... 405

6.6 ... Sales Information System and Logistics Information System Overview ... 407

6.7 ... Summary ... 408

7 ... Financial Supply Chain Management for SAP ERP Sales and Distribution ... 409

7.1 ... Financial Supply Chain Management Overview and Components ... 410

7.2 ... SAP Biller Direct ... 412

7.3 ... Credit Management ... 429

7.4 ... SAP Dispute Management ... 447

7.5 ... Summary ... 458

... Appendices ... 459

A ... SAP Navigation ... 461

B ... Output Processing in Sales and Distribution ... 477

C ... Intermediate Documents ... 491

D ... The Authors ... 503

... Index ... 505