ITIL Managing Across the Lifecycle 5 daysThis 5-day course leads to the certification as ITIL Expert in ITIL.Youll learn IT Service ManagementOperational issues and managementPlanning and implementation of IT Service ManagementManaging Strategic ChangeRisk managementLeading featuresUnderstanding organizational challengesEvaluate Lifecycle projectAdditional supportTarget groupIndividuals who require a business and management level understanding of the ITIL service lifecycle and how it may be implemented to enhance the quality of IT service provision within an organizationIndividuals seeking the ITIL Expert in IT Service ukryj opis